🚚 Shipping

🆓 FREE Shipping for all US residents — including Alaska & Hawaii!

🌍 Canada + International: We love our friends from every direction! Contact us for the best shipping quote. Mahalo! 🤙

🔄 Return Policy

We gladly accept returns and exchanges! Contact us within 7 days of delivery and ship items back within 14 days.

⚠️ Buyers are responsible for return shipping costs. Items must be returned in original condition.

🏪 In-store purchases: store credit only.

🌳 What if I Don't Have Two Trees?

No worries! A tree branch, support beams, or anchor bolts all work great — as long as the structure can support the weight, hang em! If you're unsure, hang it extra low. 😄

Hammocking has become a verb. Where there's a will, there's a way! Get inspired on our Instagram @hangloosehammockshawaii 🌊

🪝 Will These Fit on a Hammock Stand?

Yes! But we highly recommend setting up your hammock with a smile shape — not pulled tight.

This lets you lay at a 45° angle for a flat back position, which is ideal for comfort and circulation. Height matters more than distance! 🧘

📐 How to Hang Your Hammock

Hang your hammock to have a smile shape — NOT pulled tight! Scoot back for support and lay at an angle to achieve a flat back position. More height = more comfort.

✅ Correct     ❌ Incorrect

🛡️ Warranty & Guarantee

We GUARANTEE you'll enjoy the highest quality hammocks on the market — Hand & Heart Made. 💚

If there's a manufacturer defect, contact us promptly and we'll replace your product. However, damage from improper use (buttons, zippers, sharp objects) or unnecessary sun exposure is not covered.

As a family-run business in Hawaii, we run on coconut wireless and want nothing more than for you to be enjoying your hammock with your Ohana. Hammock Responsibly. Live Ho'oponopono. 🌺