Shipping policy
SHIPPING POLICY
Shipping From Maui With Aloha 🌺
Every order is packed with care and shipped straight from Hawaii to your door — wherever in the world that may be.
Processing Time Orders ship within 2–5 business days. Handmade-to-order items may take a little longer — we'll always keep you in the loop.
🇺🇸 USA — Free Shipping We offer free standard shipping on all US orders. Expedited options are available at checkout. Expect delivery within 5–10 business days after processing.
🌍 International Shipping We ship worldwide! Delivery typically takes 10–21 business days depending on your location. Please note that customs duties, taxes, and import fees are the responsibility of the customer.
Tracking Your Order You'll receive a tracking number by email as soon as your order ships. Follow your hammock's journey all the way to your door. 🏝️
Lost or Stolen Package? If your tracking shows delivered but your package hasn't arrived, contact us within 7 days and we'll work with the carrier to sort it out.