REFUND POLICY

Our Promise to You 🤙

We curate every hammock, bag, and hat from talented artisans around the world who pour their aloha spirit into every piece they make — and we want you to love what you receive. If something isn't right, we'll make it right.

---

Returns We accept returns within 14 days of delivery on unused, unwashed items in original condition with all packaging intact.

Our products are handcrafted by independent artisans — slight variations in color, weave, and texture are part of their beauty and authenticity, not a defect.

How to Start a Return Email us at [your email] with your order number and a quick note about why you'd like to return. We'll get back to you within 1–2 business days with next steps.

Refunds Once we receive and inspect your return, your refund will be processed within 5–7 business days to your original payment method. Original shipping costs are non-refundable.

Arrived Damaged? Contact us within 7 days of delivery with your order number and a photo — we'll send a replacement or full refund, no questions asked.

Non-Returnable Items

• Final sale items
• Gift cards

---